A sampling of our customer testimonials

The service that your company offers is OUTSTANDING. It is a perfect example of customer services and customer satisfaction The gentleman who helped me when I orders this (dory, forgot his name) and communication via e-mail that the order will be late (which is what I already knew and was not a surprise) and the level of professionalism that you did through this RMA process is outstanding. Believe me, I know what I am talking about as myself I am in service organization of my company When I see a perfect example I recognize it.

Mo R., Los Altos, CA.



I wanted to thank you again for taking the time to call UPS. In the end everything worked out and UPS ended up showing up early. Thanks again - I'm very impressed with the customer service I've received! It's been one of the best experiences I've had with online shopping!! Stacey D.,VA.

I just wanted to write & thank you for your exceptional customer service today. In my opinion, you went well above & beyond anything I would have expected, and definitely far surpassed the experience I had encountered earlier in the day with the company I had previously been using. As it turns out, you have better prices than the other company, but even in this day & time, sometimes it’s more than just the cost of an item that will make the difference. The other company lost my business today based solely on my experience with two of their Customer Service representatives. You, however, earned that business. Not because of the price point difference, but because of your superior customer service.

Mike H., Atlanta, Ga

I just want you to know from us speaking back and forth or should I say the emails I could tell you were the one that I wanted to purchase from It is so important how one presents themselves even through the emails as this lets the other person on the other end know what type of professionalism one receives. You are a true professional and I appreciate your professionalism you have given me! S.C., Lakeland, Fl



"I am very happy with my recent order. From the immediate response to a pre-sales question to timely delivery of my order - I couldn't ask for (or think of) anything better. I will buy from Value Tech Supply if I need something they have without looking elsewhere. Thanks for your help." I. Jones,Coppell,TX

"Everything happened as it should. happy and will reuse this company for future IT purchases." T. Whitlow, Austin,TX.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent K.Maass, Beaumont Tx.

Thank you very much for your great customer service. It has been a pleasure dealing with you and I look forward to doing business with you again. Chelly

By all means, I am pleased to support a web seller with such excellent service. You are an example of how online shopping should go... Best wishes, Susan

I absolutely love my new workbench! Thank you very much for your great customer service by making sure the equipment arrived in the time specified, great follow-up. Todd L.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Good Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:We are very pleased with our new heavy duty outdoor power cord. We purchased it to power our new small tiller for the garden beds. It was exactly as described and has been put into use already. Very fine quality for a reasonable price. We would purchase from this merchant again. Alce D.

We have received the dimmers, and they are great. Good cord length, excellent brightness control, and no subtle hum heard from dial as with previous products. Thank You ! The Martin Family

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent

Lori - who answered all of my questions via email (didn't have to call) was very pleasant and more then helpful. Prompt reply for all emails and very knowledgeable. Shipping was prompt as well. I would definitely order from them again. Brian G, Pittsburgh, PA

A very pleasant buying experience! Not only do they have great prices, but they also have great customer service. I really appriciated being kept updated on my orders status and what shipped when. Matt H., MS.

Thank you so much for the great service! Its rare these days. J.W.

I have to tell you that you have the most professional and friendly customer service that I have seen in a long time, and I really appreciate it. Rob B, CO.

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Good Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:We are very pleased with our new heavy duty outdoor power cord. We purchased it to power our new small tiller for the garden beds. It was exactly as described and has been put into use already. Very fine quality for a reasonable price. We would purchase from this merchant again. Alice & Jim

Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Ken H., Flowery Ga.

I just want to say that I am very impressed by the email I received shortly after my order. It made feel very valued as a customer, and I will make sure to shop with you next time I need something.

Ben D.